0203 397 8220
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Energy Performance Certificates - FAQs

Who Are We?

Energy Performance Certificates are a highly committed and professional company. We provide you with highly qualified Domestic Energy Assessors nationwide to gather important information on your property’s energy efficiency levels and present you with an energy performance certificate (EPC) at a competitive price.

Whatever your property/building our energy assessors are experienced in all fields from homeowners to commercial businesses and will ensure that your energy efficiency requirements are of the highest standards.

Our company covers all the UK including Wales and Scotland, thus making us one of the largest and most proficient Energy Performance Certificate suppliers in the UK. We also supply gas safety certification, boiler servicing and electrical checks.

Bookings can be made online or if you prefer to phone, call us Mon-Fri 9am - 6pm where a friendly and helpful member of staff will be happy to assist you.

How Can I Order An Energy Performance Certificate?

It is such an easy process to book an EPC inspection through us. You can simply visit our website and click on ‘EPC Quote’ link, which will ask you to complete a brief and straightforward form that will provide you an instant quote. Or, should you wish to speak to someone you can call us direct on 0203 397 8220.

After booking the EPC, one of our local assessors will phone you within 1 working day of the order. During this conversation, they will require some details from you and a payment in advance. Our prices start from a competitive rate of £34.00 in selected areas.

Following the initial telephone call from the Assessor, he will make a follow up appointment to call to you and gather all the relevant information to proceed with the EPC assessment.

Once this information has been formatted and calculated your completed Energy Performance Certificate will then be available to download by following the “Track My Order” link.

If you are still uncertain or have any further enquiries then you are more than welcome to call us on 0203 397 8220 or email us directly on support@energyperformancecertificates.co.uk.

The A To G Scale

Energy Performance Certificates use a scale of A to G. ‘A’ being the most efficient home, with lower fuel bills. The same scale is used to define the environment impact of carbon dioxide (CO2) emissions of a home. Most properties in Britain are band D or E.

An EPC recommendation form is included to show occupiers ways to improve their energy efficiency levels. The EU directive requires improvements that are cost effective in reducing fuel costs and CO2 emissions.

Home Inspectors/Domestic Energy Assessors use the RDSAP program to ensure these recommendations although general, are bespoke to the property in question.

Responsibility

The responsibility for the provision of an EPC rests with the owner, seller or landlord. With a new build the person carrying out the work must obtain an EPC and inform the building control officer or approved inspector this has been completed in the specified period.

A seller or landlord must pay for the initial EPC inspection, providing the prospective buyer or tenant with an EPC prior to entering into a sale or lease agreement.

A simple procedure, the householder must book an EPC inspection with a local Domestic Assessors who will visit the property and examine key items such as loft insulation, windows for double glazing etc. These observations are calculated, whereby an EPC is issued with a recommendation form attached.

The certificate shows the energy efficiency levels and environmental carbon dioxide (CO2) emissions with a recommended value of the potential for improvements.

How We Calculate It

With a brand new and updated EPC ordering system, we can now ensure that we will provide you with the highest standard and top quality service with our nationwide Domestic Assessors. Our prices are extremely competitive and are fully compliant to the Energy Performance Certificates regulations.

Key Points To Look For

When you choose an EPC inspection company, you should ensure that the after care and information access is easily obtainable. The organisation should be able to provide you with full access to your EPC for the next 10 years, the length of its validity.

Without An Energy Performance Certificate Can I Market My Property?

Yes, you are allowed to place your property on the market or rent but you must ensure that you have ordered and paid for an Energy Performance Certificate beforehand. We will supply you with your order confirmation immediately after booking it.

Can I Rent Without An Energy Performance Certificate?

Yes, you can place an advertisement to rent or lease your property once you have arranged an order and pre-paid for an Energy Performance Certificate survey. Confirmation of your order will be forwarded to you immediately after the EPC has been booked.

 

We ask that you pay via card at the time of placing the order for two reasons. 1. So you are protected by the Visa/MasterCard Guarantee. 2. We do not allow our assessors to carry cash with them for their safety. Please bear in mind anyone can visit the property to complete the initial assessment but only a qualified assessor can issue the final report. Simply having a visit to the property doesn’t mean that you will get you report once you have handed over the cash. Paying via card ensures that your provider will completed the process from start to finish

As soon as the booking has been made and paid for online you will receive an order confirmation email along with a receipt for your payment (if your email is not received please check your spam or junk folder). You can then expect to hear from our local assessor usually within 24 hours of the booking to arrange an assessment time.

Once the Energy Assessor has visited the property you will have your report completed normally within 24 hours of the property being assessed. You will be emailed when your EPC is ready for download (again please check your spam folder) and a copy will also be placed on the governments EPC Register.

The EPC is valid for 10 years.

We provide around 2000 EPCs per month throughout England, Wales, and Scotland. We are the largest, direct to the consumer, EPC provider in the UK. We simply make our money due to the volumes we do. We do not need to charge a mark up or inflate our prices. You will find us typically £20-£55 cheaper than your agent.

The EPC is required by law when a building is constructed, sold or put up for rent. You will also need an EPC if you are applying for a feed in tariff for solar panels.

Whilst at the property the assessor will gather the required data and evidence to support his findings. The householder should have any evidence to support the presence of insulation to the floors, walls and roof available for the assessor at the time of the inspection. If there is no evidence then the assessor will simply state in the EPC software ‘insulation unknown’. The software will then make assumptions based on the age and construction of the building as to whether insulation is present. Next to this assumption the word ‘assumed’ will appear. This is not stating that insulation is definitely /definitely not present but is simply an assumption made by the software.

Once complete an EPC can not be updated. If insulation evidence comes to light after the EPC is lodged the old EPC can be cancelled and a new one produced. There will be a charge for this.

The Gas Safe Register is the official gas registration body for the UK, Isle of Man, and Guernsey. According to the law, all gas engineers offering certifications must be on the Gas Safe Register.

All our engineers are Gas Safe Registered, so you don’t have to waste time looking for one. You can check their Gas Safe ID for assurance. For more information, please email us at hello@gassafetycerts.com or call 020 3011 2389.

The law regarding Gas Safety is very strict in the UK. The penalty of renting out a property without a gas certificate leads to hefty fines and even imprisonment. Some of the penalties include:

  1. Fines of up to £6000
  2. Invalid insurance
  3. Imprisonment up to six months
  4. Manslaughter charges in case of an accident where a tenant dies due to a poorly maintained gas system.

Yes, under the law, Landlords are required to have annual safety checks on all the gas appliances, including boilers and flues, in their rental properties. These safety checks must be carried out by a Gas Safe Registered Engineer.

Contact our team of Gas Safe Registered engineers today. Call 020 3011 2389 or email hello@gassafetycerts.com for an instant quote.

A gas safety certificate lasts for twelve months.

Yes, Landlords are required to provide safety certificates to their tenants within 28 days of completion of checks. For more information, visit our Gas Safety Certificate page.

Yes, all rental properties, both residential and commercial, must have an EPC.

Properties that are not required to have an EPC are as follows:

  1. Places of worship
  2. Temporary buildings that will only be used for less than 2 years
  3. Buildings with less than 50 square meters of floor space
  4. Buildings that are going to be demolished
  5. Residential and Holiday homes used less than four months a year.
  6. Industrial buildings, workshops, non-residential agricultural buildings.

Yes, a Gas Safety Certificate can fail. It can be due to two reasons:

  1. Our engineer identifies a fault with an appliance that could cause harm
  2. We identify a gas leak at the property
  3. A change in the gas safety regulation
  4. The Gas Safety engineer that you used in the past did inspect your property according to the regulations.

Therefore, always make sure to get your Gas Safety Certificate from a reliable company, such as Gas Safety Certs.

If you are using a reliable Gas Safety Certificate provider, such as Gas Safety Certs, you will receive your certificate within 24 hours after the inspection. After settling your payment, you can easily download the certificate online from the customer portal.

The above doesn’t help, need to send an email or phone
please contact us here.

Energy Performance Certificates are a highly committed and professional company. We provide you with highly qualified Domestic Energy Assessors nationwide to gather important information on your property’s energy efficiency levels and present you with an energy performance certificate (EPC) at a competitive price.

Whatever your property/building our energy assessors are experienced in all fields from homeowners to commercial businesses and will ensure that your energy efficiency requirements are of the highest standards.

Our company covers all the UK including Wales and Scotland, thus making us one of the largest and most proficient Energy Performance Certificate suppliers in the UK. We also supply gas safety certification, boiler servicing and electrical checks.

Bookings can be made on line or if you prefer to phone, call us Mon-Fri 9am - 6pm or Sat-Sun 10am - 5pm where a friendly and helpful member of staff will be happy to assist you

It is such an easy process to book an EPC inspection through us. You can simply visit our website and click on ‘EPC Quote’ link, which will ask you to complete a brief and straightforward form that will provide you an instant quote. Or, should you wish to speak to someone you can call us direct on 0203 397 8220.

After booking the EPC, one of our local assessors will phone you within 2 working days of the order. During this conversation they will require some details from you and a payment in advance. Our prices start from a competitive rate of £36.00 in selected areas.

Following the initial telephone call from the Assessor, he will make a follow up appointment to call to you and gather all the relevant information to proceed with the EPC assessment.

Once this information has been formatted and calculated your completed Energy Performance Certificate will then be available to download by following the “Track My Order” link.

If you are still uncertain or have any further enquiries then you are more than welcome to call us on 0203 397 8220 or email us directly on support@energyperformancecertificates.co.uk.

Energy Performance Certificates use a scale of A to G. ‘A’ being the most efficient home, with lower fuel bills. The same scale is used to define the environment impact of carbon dioxide (CO2) emissions of a home. Most properties in Britain are band D or E.

An EPC recommendation form is included to show occupiers ways to improve their energy efficiency levels. The EU directive requires improvements that are cost effective in reducing fuel costs and CO2 emissions.

Home Inspectors/Domestic Energy Assessors use the RDSAP program to ensure these recommendations although general, are bespoke to the property in question.

The responsibility for the provision of an EPC rests with the owner, seller or landlord. With a new build the person carrying out the work must obtain an EPC and inform the building control officer or approved inspector this has been completed in the specified period.

A seller or landlord must pay for the initial EPC inspection, providing the prospective buyer or tenant with an EPC prior to entering into a sale or lease agreement.

A simple procedure, the householder must book an EPC inspection with a local Domestic Assessors who will visit the property and examine key items such as loft insulation, windows for double glazing etc. These observations are calculated, whereby an EPC is issued with a recommendation form attached.

The certificate shows the energy efficiency levels and environmental carbon dioxide (CO2) emissions with a recommended value of the potential for improvements.

With a brand new and updated EPC ordering system, we can now ensure that we will provide you with the highest standard and top quality service with our nationwide Domestic Assessors. Our prices are extremely competitive and are fully compliant to the Energy Performance Certificates regulations.

When you choose an EPC inspection company, you should ensure that the after care and information access is easily obtainable. The organisation should be able to provide you with full access to your EPC for the next 10 years, the length of its validity.

Yes, you are allowed to place your property on the market or rent but you must ensure that you have ordered and paid for an Energy Performance Certificate beforehand. We will supply you with your order confirmation immediately after booking it.

Yes, you can place an advertisement to rent or lease your property once you have arranged an order and pre-paid for an Energy Performance Certificate survey. Confirmation of your order will be forwarded to you immediately after the EPC has been booked.